886-3-5326151
Q1:Who is our Client？
A1: The service target of this center is "people with foreign passports and no Taiwan health insurance status."
Q2: How do foreigners go to your hospital to see a doctor?
A2: If foreigners have Taiwan health insurance, please register and use health insurance in general outpatient clinics. Those who do not have Taiwan health insurance can register through the Center for International Health to use international special medical services.
Q3: How to charge for international outpatient service?
A3: The registration fee is NTD150, the administrative fee is NTD400, and the doctor's diagnosis and treatment fee is NTD1,000 per 30 minutes.
Q4: How do I register for an international outpatient clinic?
A4: Appointment Hotline | +886-3-5326151 ext. 526780,526781 or email | cih@hch.gov.tw to contact the Center for International Health.
Q5: What is the difference between an international and general outpatient clinic?
A5: The international special outpatient clinic is in charge of a dedicated nurse and provides English services throughout the process. It is suitable for foreigners who come to our hospital from overseas to seek medical treatment. It can assist foreigners who do not understand Taiwan's medical environment and procedures in obtaining convenient medical services.
The general outpatient clinic is similar to the health insurance clinic, and the patient registers and seeks medical treatment by himself. It is more suitable for foreigners who do not have language barriers and who have a better understanding of the medical procedures and environment in Taiwan.
Q6: How can foreign patients come to your hospital to receive international special services?
A6: You can contact our center by phone｜+886-3-5326151 ext. 526780,526781 or Email｜cih@hch.gov.tw
Our colleagues will evaluate the number of days and possibly medical expenses according to the patient's needs and symptoms and assist in arranging follow-up visits to Taiwan for Medical-related matters.
Q8: Does your hospital's international particular service accept insured patients?
A8: If the foreign patient's insurance company has signed a service contract with our hospital, the insurance company can issue a letter of guarantee for medical expenses. Suppose the insurance company does not have a contract with the hospital; in that case, the patient must pay first and then ask the insurance company for the payment after taking the hospital's English receipt and medical certificate.
※contract insurance company: International SOS
Q9: What payment methods does the international particular service provide?
A9: You can pay in cash or Remittance. Please get in touch with the Center for International Health for remittance details.
